Policies

RETURN POLICIES

If there is a problem with your order due to damage, or missing, please contact us within 10 days of receiving the goods to make arrangements for credit or exchange.

You must notify us within 10 days if you wish to return an item for other reasons.

You must contact us before returning items via phone or e-mail.

Goods must be in original condition. We will not accept goods damaged in return shipping. Used goods will not be accepted.

Shipping costs are not refundable.

All returns should be mailed to:

Keith Hansen

P.O. Box 332

Bolinas, CA. 94924

PAYMENT POLICY

We accept VISA, MASTERCARD, and payment on PayPal.

COPYRIGHT & TRADEMARKS.

All content on this site, including text, logos, images, etc., is the property of Keith Hansen and is protected by the U.S. and international copyright laws. The content on this website may be used only as a shopping resource. Any other use, reproduction, or commercial exploitation is strictly prohibited.

PRIVACY

We respect your privacy. Keith Hansen does not sell, rent, or otherwise reveal information regarding you or your account to any third parties. For security purposes, we use SSL to protect your account information when you enter security pages. SSL works by using a private key to encrypt data that’s transferred over the SSL connection.

SHIPPING

All packages are shipped via USPS.

All orders are generally shipped within 72 hours of receipt; however, allow 2 to 3 weeks for backorders.

SHIPPING INTERNATIONALLY

We will ship internationally. Please allow a greater amount of time for some countries and an increased cost where appropriate.

GIFT WRAPPING

We are happy to gift-wrap. Please let us know which items, (if any) you would like gift-wrapped. There is a $5.00 charge for each item that you would like wrapped.

OUT-OF-STOCK ITEMS

In most cases, items that are out of stock will be produced as soon as possible. If you are interested in an item that is out of stock, Keith will keep track of your request contacting you when the item is produced to verify your continued interest in purchasing it.